Troubleshooting Hub
Use these decision-tree guides to troubleshoot common ICATS issues step by step. Each guide walks you through symptoms, causes, and solutions.
General Troubleshooting Tips
- Always start with the simplest solution (check connections, power, settings)
- Verify all hardware meets requirements before troubleshooting software issues
- Check the Top 10 Issues page first
- Document your steps and any error messages for reference
No Image on Projector
Troubleshooting guide for projector showing no image from ICATS system.
Raspberry Pi Won't Boot
Troubleshooting guide for Raspberry Pi boot or SD card issues with ICATS.
Calibration Doesn't Line Up with Table
Troubleshooting guide for image not lining up with pool table during calibration.
System Is Frozen
Troubleshooting guide for when ICATS controls stop responding or the screen is stuck.
Image Is Cut Off or Cropped
Troubleshooting guide for when part of the projected table surface is missing or cut off.
Setup and Mounting Help
Troubleshooting guide for issues during initial installation or projector mounting.